Privacy Policy

Effective Date

1 August 2025

Introduction

ScalpEase Ltd is committed to protecting your personal data and respecting your privacy in accordance with the UK GDPR.

1. Information We Collect

• Your name, phone number, and email address
• Booking details (date, time, treatment type)
• Responses to booking questions (age confirmation, oil preference, medical history, allergies)
• Payment and transaction information
• Any communications you send to us
• CCTV footage within the premises (public areas only)

2. CCTV Monitoring

CCTV operates in public areas for safety and security. No cameras in private treatment areas.

3. How We Use Your Information

• Manage bookings and appointments
• Provide safe and tailored treatments
• Respond to queries and customer service
• Process payments
• Improve services and client experience
• Meet legal obligations

4. Sharing Your Data

• Only as required by law or with trusted processors (e.g., payments)

5. Your Rights

• Access/update your data
• Request erasure
• Object or request portability

Email: scalpease05@gmail.com

6. Data Retention

We keep data only as long as necessary or as required by law.

7. Security

We use appropriate technical and organisational measures to protect your data.

8. Contact Us

ScalpEase Ltd, 10 Market Street, Atherstone, CV9 1ET